Privacy Policy
Effective Date: 4/18/2025
At Redlands Pottery Project, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us online.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other details you provide when booking a class, subscribing to updates, or contacting us.
- Non-Personal Information: Browser type, IP address, pages visited, and time spent on our site, collected via cookies or similar technologies.
2. How We Use Your Information
We use your information to:
- Process class bookings and payments
- Respond to inquiries and customer service requests
- Send updates, confirmations, and promotional emails
- Improve our website and user experience
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- With service providers who help us operate our website and business (e.g., payment processors)
- If required by law or to protect our legal rights
- SMS consent is not shared with third parties or affiliates for marketing purposes
4. Cookies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if you prefer.
5. Data Security
We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission over the internet is 100% secure.
6. Your Choices
You may:
- Opt out of marketing emails at any time using the “unsubscribe” link
- Contact us to review, update, or delete your personal information
7. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us and we will promptly remove it.
8. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Redlands Pottery Project. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://redlandspotteryproject.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
9. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, feel free to reach out:
Redlands Pottery Project
113 N 5th St, Redlands Ca 92373
info@redlandspotteryproject.com
909-206-2224